Feedback & Ideas

Add the Shanghai Suburban Railway to the app. It is a faster metro with reduced stops that travels from SHA to PVG.

There should be an option to turn dark mode on or off. The dark mode contrast is not very good so I can’t read the names of stations in dark mode, and I don’t see anywhere to change it back to what it was before the latest app update.

But I’m color blind so maybe it’s easier to see for everyone else? But I paid for the app and if I can’t read the station names it’s really not a good app for me anymore. I’m guessing it defaults to the mode your phone is in, but due to my eyesight I need my phone in dark mode but the dark mode for this app is not good so I want to change it back

For Explore Singapore, there is a weird bug where the map cannot be seen. I have to click on search and back to map for the map to load.

Can look into it pls? Thank you.

App opens very much slower after paying for iap. Is there a bug?

Shanghai line 17 has a new station named XiCeng. Please update the map and related info.

New stations opened extending from the south end of line 3.

Caihongqiao Station（彩虹桥）, located between Chen Clan Ancestral Station（陈家祠）and Xicun Station（西村）on Line 8, has long been opened.

A number of users have reported that recent versions of the Android app are very slow to load. Instead of loading in a second or two, it can take up to a minute for the app to load. Obviously this is frustrating and I'm doing everything I can do pin down the issue - unfortunately it only occurs on a small percentage of devices, and doesn't happen on any of my test devices.
If this has happened to you, I'd really appreciate it if you can post below with the following details:
1. What is your device model (for example, Nexus 5X or Samsung Galaxy 5)
2. What is your Android version (check this at Settings>About Phone>Android version)
3. Which app are you using (e.g. Explore Shanghai)
4. Which version of the app are you using (Start the app, tap the menu button top right, select Help, scroll down to Version).
5. Which country are you in (e.g. Singapore)
Thanks for your patience and assistance as I try to fix this!

ok

Pls help to add Hangzhou metro map, thanks!

add maps for Chongqing

There’s 10 million people here so probably a good market. Your app is the best, and we would love to have you cover Suzhou. 6 lines as of June 2024

I love your app!!

Great would be to have additional to China, Hong Kong and Taiwan Tokyo and other big jajapene cities

I think it would be helpful if one could be able to save the station and add a description of what they would like to describe it as. For someone who is a foreigner, it helps with traveling around easily and to also be able to refer back on one’s next trip. Having a profile to save all destinations would also be helpful.

以前查路线会显示总时间和票价的，现在怎么不显示票价了？

Able to save the frequent routes you are using and name them so you can easily remember

Since google maps doesn't work in China. Please change the maps link to any other maps service provider.